Question 1

How long do I have to return an item?

Accepted Answer

You must make a refund/return request within 3 days from the date of delivery. The item must be unused and in its original packaging with all accompanying documents.

Question 2

How do I know if the "Slim Fit" shirts will fit me?

Accepted Answer

Our Slim Fit cuts are designed to be closer to the body through the chest and waist. If you prefer a more relaxed feel or are between sizes, we recommend sizing up. You can find specific measurements in the "Size Guide" link on every product page.

Question 3

What conditions make an item eligible for return?

Accepted Answer

We offer returns if the item is defective or damaged upon arrival, the wrong item was delivered, or the item does not match the description or images on our website.

Question 4

Are all items refundable?

Accepted Answer

No, we do not offer refunds for items purchased during sale, clearance, or promotional offers.

Question 5

How do I request a refund?

Accepted Answer

Contact our customer support team via WhatsApp at 9488924935. Provide your order number, images of the item (if damaged/defective), and a brief explanation.

Question 6

How long does it take to receive my refund?

Accepted Answer

After inspection and approval, refunds are credited to your original payment method within 3-4 business days. For replacements, the new product will be delivered within 5-7 days.

Question 7

How long does shipping take?

Accepted Answer

Orders are delivered within 2-5 days from the date of order and payment, subject to courier company norms.

Question 8

How will I know when my order is shipped?

Accepted Answer

Delivery confirmation will be sent to your WhatsApp number provided in the delivery address.

Question 9

Can I change my shipping address after placing an order?

Accepted Answer

Please contact us immediately at 9488924935 via WhatsApp if you need to change your shipping address. We'll do our best to accommodate if the order hasn't been shipped yet.

Question 10

Where is DUDE MENS WEAR located?

Accepted Answer

We are located in Tharamangalam, Salem District, Tamil Nadu. We have been serving customers since 2020.

Question 11

Can I order online?

Accepted Answer

Yes! We provide convenient online ordering through our website, allowing you to shop from anywhere.

Frequently Asked Questions

Returns & Refunds

Sizing & Fit

Shipping

General

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